Shipping policy
At Body Gang Fitness™, every item is made-to-order so you receive freshly produced, premium-quality gear. Please review the full policy below.
When will I receive my order?
Every order goes through a production phase before shipping.
Estimated production time: 3–7 business days
After production, estimated shipping times are:
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USA: 3–4 business days
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Europe: 6–8 business days
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Australia: 2–14 business days
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Japan: 4–8 business days
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International: 10–20 business days
Shipping times are estimates and may vary based on destination, season, and carrier delays.
Where will my order ship from?
Orders are fulfilled through multiple production facilities located across the globe. Your order ships from the location best able to produce and deliver your items quickly and efficiently.
Will I be charged customs or import taxes?
International customers may incur customs duties or import taxes upon delivery. These fees are determined by your country’s customs office and are not controlled or covered by Body Gang Fitness™.
Please contact your customs office for more details.
My order is delayed or missing—what should I do?
Before reaching out, please:
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Review your shipping confirmation email to verify your address
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Check with your local post office
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Ask neighbors in case the package was delivered to the wrong address
If the address was correct and the package can’t be located, contact us at support@bodygangfitness.com with your order number.
If the address was entered incorrectly at checkout, we can send a replacement, but shipping costs will be your responsibility.
How are Body Gang Fitness™ products made?
All products are created on demand using professional-grade production equipment. Items are produced only after your order is placed to reduce waste and maintain consistent quality.
How do I track my order?
You will receive a tracking link via email once your order ships.
Questions about tracking? Contact us at support@bodygangfitness.com.
I received a wrong or damaged item.
We apologize for the inconvenience. Please contact us within 7 days of receiving your order:
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Include photos of the item
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Include your order number and any details
We will resolve the issue promptly.