Refund policy
At Body Gang Fitness™, we value every customer and stand behind the quality of our products. Please review this policy carefully before completing your purchase.
Refunds
We do not accept refunds under any circumstances.
All sales are final.
This includes, but is not limited to:
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Digital products (programs, meal plans, guides, downloads)
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Apparel
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Accessories
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Custom or made-to-order items
Digital products are final sale immediately upon purchase.
Exchanges
Exchanges are only offered under the following conditions:
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The request is submitted within 15 days of purchase (no exceptions)
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The item is defective or damaged at arrival
Clothing items cannot be exchanged if damage is the result of:
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Customer error
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Misuse
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Normal wear and tear
If the product was misprinted, damaged, or arrived defective, please email:
📧 support@bodygangfitness.com
Include photos and your order number so we can assist.
Final Sale Items
The following items are FINAL SALE and not eligible for exchange:
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Clearance items
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Discounted or promotional items
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Limited-time drops
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Any item marked “Final Sale” at checkout
Shipping Responsibility for Exchanges
Customers are responsible for:
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All shipping costs related to exchanges
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Ensuring returned items arrive safely and in their original condition
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Using a trackable shipping method
Shipping fees are non-refundable.
For items valued over $75, we highly recommend:
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A trackable shipping service
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Purchasing shipping insurance
We cannot guarantee receipt of returned items without tracking.
International Orders
At this time, international exchanges are not available.
Please review size charts and product details carefully before purchasing.